Client conversations are sensitive. We take that seriously, and we've made the process as straightforward and secure as possible.
The key difference is that InsideConsult analyses recorded consultations, whereas InsideCall analyses incoming client calls.
Both follow a similar process: you upload recordings to our secure SharePoint (or grant us access to yours), we analyse them using our behavioural science frameworks, and you receive a practical coaching report.
Both are available as 3 or 6 month programmes, with a fresh report delivered each month.Small, manageable tweaks that build on each other - month after month.