Value and Price Team Training for Spire Vets

Spire Vets asked us to help their team feel more confident discussing costs with clients and conveying the value of their services.

The Challenge

Money conversations are challenging and many vet teams struggle to convey the value of their work. Spire Vets asked us to help equip the team with the skills, knowledge and confidence needed to communicate value and prices effectively while reinforcing the importance of their expertise and services.

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The Process

We worked with Spire Vets to plan their training at an off-site location to encourage fresh thinking and focus.

InsideMinds - Online Courses, Workshops, Training, Veterinary Professionals

A person handing another person a piece of paper.

The Solution

A full day of interactive, workshop-based training. We delivered the session twice across the day to enable Spires Vets to keep their doors open and ensure the whole team could benefit from the training.

"The day made a lot of people think about how and why they do and say things the way they do. We took away practical tips to make tricky conversations easier which will hopefully reduce stress and help the team enjoy their jobs more. Everyone felt very at ease with Becki so they were very receptive to the ideas."

Bruce Goodwin

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Director