# InsideMinds — llms.txt  
> InsideMinds is an animal health consultancy using behavioural science to help veterinary businesses improve client experience, communication, and outcomes globally.  


## Who we are  
InsideMinds Consulting Ltd empowers the **animal health / veterinary industry** by combining clinical experience with behavioural science, helping practices communicate value, influence client decisions, and grow sustainably. Based in the UK, they serve veterinary practices and animal health organizations worldwide. :contentReference[oaicite:0]{index=0}  


## Core Pages  
- [Homepage](https://www.inside-minds.com/): Overview of mission, services, and how behavioural science can transform client communication. :contentReference[oaicite:1]{index=1}  
- [About](https://www.inside-minds.com/about): InsideMinds’ mission, values, team, and background bridging science + veterinary. :contentReference[oaicite:2]{index=2}  
- [Veterinary CX & Marketing Communications](https://www.inside-minds.com/veterinary-cx-marketing-communications): Services around improving client touchpoints, brand story, client journey, communications. :contentReference[oaicite:3]{index=3}  
- [Workshops & Training](https://www.inside-minds.com/veterinary-workshops-training): Behavioural science–based training for vet teams to confidently navigate client conversations. :contentReference[oaicite:4]{index=4}  
- [Online Courses / InsideMinds Academy](https://www.inside-minds.com/online-courses): Self-paced courses (e.g. Value & Price, Ethical Influence) for veterinary professionals. :contentReference[oaicite:5]{index=5}  
- [Case Studies](https://www.inside-minds.com/case-studies): Client stories such as Thrums Vets, showcasing outcomes. :contentReference[oaicite:6]{index=6}  
- [Articles / Insights](https://www.inside-minds.com/articles): Thought leadership on pricing, transparency, behaviour change, and veterinary marketing. :contentReference[oaicite:7]{index=7}  
- [Contact / Book a call](https://www.inside-minds.com/contact): Contact info, phone number, email, demo inquiry. :contentReference[oaicite:8]{index=8}  
- Legal: Privacy Policy, Terms of Use (footer links)  


## Services (what we do)  
- **Client Experience & Marketing Communications**: Audit touchpoints, craft brand story, messaging, narratives, content tailored to vet audience. :contentReference[oaicite:9]{index=9}  
- **Workshops & Training**: Tailored in-person or online training to help vet teams communicate value, handle pricing, client behaviour change. :contentReference[oaicite:10]{index=10}  
- **Online Courses (InsideMinds Academy)**: Modules such as *Value & Price*, *Ethical Influence*, with video lessons, exercises, and downloadable frameworks. :contentReference[oaicite:11]{index=11}  


## FAQs  
> These FAQs come from the “Workshops & Training” page and inferred from services. You may have more internally. :contentReference[oaicite:12]{index=12}  


Q: What if we can’t get all the team together at one time?  
A: InsideMinds can deliver webinars, hybrid formats, or split-day workshops so no one misses out. :contentReference[oaicite:13]{index=13}  


Q: What if we need to postpone or cancel?  
A: They aim to be flexible — postponements are possible. Cancellations with less than 1 week’s notice may incur additional costs, especially if travel is involved. :contentReference[oaicite:14]{index=14}  


Q: How long are workshops?  
A: Workshops can range from ~1 hour (lecture style) up to full-day sessions (10:00–16:00), depending on depth and team needs. :contentReference[oaicite:15]{index=15}  


Q: Are bespoke workshops possible?  
A: Yes — each workshop is tailored to your team’s challenges and priorities. :contentReference[oaicite:16]{index=16}  


Q: What formats do you offer?  
A: Workshops can be in-person, online, or hybrid depending on your location and preferences. :contentReference[oaicite:17]{index=17}  


Q: How many participants per workshop?  
A: Typically, up to 10 people is ideal for interaction and practice; for larger teams, special arrangements can be made. :contentReference[oaicite:18]{index=18}  


## Case Studies (one-liner each)  
- Thrums Vets: InsideMinds helped review health plan communications for clarity & engagement. :contentReference[oaicite:19]{index=19}  


## Resources / Articles (examples)  
- *The CMA Remedies Working Paper Part 1: Is price transparency enough?* — discusses pricing transparency & behavioural framing in vet practices. :contentReference[oaicite:20]{index=20}  
- *Other articles* on behaviour change, vet marketing, pricing, and communication appear in the Articles hub. :contentReference[oaicite:21]{index=21}  


## Company & Contact  
- **Name**: InsideMinds Consulting Ltd  
- **Headquarters / Location**: United Kingdom (UK) :contentReference[oaicite:22]{index=22}  
- **Phone**: +44 (0)1284 624052 :contentReference[oaicite:23]{index=23}  
- **Email**: info@inside-minds.com :contentReference[oaicite:24]{index=24}  
- **Website**: inside-minds.com  


---
# SEO metadata (draft)


## Home (/)
Title: InsideMinds — Behavioural Science for Veterinary Communications  
Description: InsideMinds helps veterinary practices improve client experience, marketing, and communication using behavioural science frameworks globally.


## About (/about)
Title: About InsideMinds — Veterinary + Behavioural Science Experts  
Description: Learn how InsideMinds merges clinical insight with psychology to help veterinarians communicate value, influence decisions, and grow.


## Veterinary CX & Marketing (/veterinary-cx-marketing-communications)
Title: Veterinary CX & Marketing — InsideMinds  
Description: Improve every touchpoint in your clinic with client journey audits, storytelling, brand messaging, and behaviour change techniques.


## Workshops & Training (/veterinary-workshops-training)
Title: Workshops & Training for Vet Teams — InsideMinds  
Description: Behavioural science workshops for vet teams: communicating value, handling objections, and confident client conversations.


## Online Courses (/online-courses)
Title: InsideMinds Academy — Online Courses for Veterinary Teams  
Description: Self-paced courses like *Value & Price* and *Ethical Influence* to build communication & behavioural science skills.


## Case Studies (/case-studies)
Title: InsideMinds Case Studies — Veterinary Client Success Stories  
Description: See how InsideMinds worked with veterinary practices (like Thrums Vets) to improve communication, engagement, and outcomes.


## Articles (/articles)
Title: Insights — Vet Marketing, Pricing & Behaviour | InsideMinds  
Description: Explore articles on behavioural science, pricing transparency, communication strategies, and vet client psychology.


## Contact (/contact)
Title: Contact InsideMinds — Book a Call  
Description: Reach InsideMinds for consultations on marketing, training, behaviour change support for veterinary practices.


## How to use this file  
- Treat these URLs and summaries as canonical references for InsideMinds’ services, behaviour science offerings, and communication strategy.  
- Use the **FAQs** section to power chatbots or AI answers about workshops and formats.  
- Copy the **SEO metadata drafts** into your CMS for titles & descriptions.  
- Add any internal/supplemental FAQs, additional case studies, or subpages not yet captured.  


# End of llms.txt